1. General Information

Visitors and users of business4extroversion.gr (hereinafter referred to as the “Website” or the “Platform”) are requested to carefully read these Terms of Use before accessing or using its pages, services and digital tools.

Access to and use of the Platform constitute acceptance of these Terms of Use. Visitors or users who do not agree with these Terms are requested to refrain from using the Platform and its services.

The Platform operates within the framework of the project “Intermunicipal Actions to Support the Internationalisation of Businesses in Western Athens”, with the Development Association of Western Athens (ASDA) acting as the Contracting Authority.

ASDA may amend or update these Terms of Use where necessary due to changes in the Platform’s operation, the services provided or the applicable legal framework. The current version will be published on this page.

2. Purpose and Services of the Platform

The Platform serves as a single access point to services, digital tools and information aimed at supporting business internationalisation, competitiveness and access to international markets, with particular emphasis on micro, small and medium-sized enterprises in Western Athens.

Depending on the project’s implementation stage, the Platform provides services and functionalities such as:

• Tools for assessing export readiness and business capabilities.
• Support for developing export strategies and expanding business activities into international markets.
• Business Matching and business networking services.
• Mentoring, advisory guidance and business support services.
• Access to market data, market analyses, specialised reports, interactive dashboards and strategic intelligence tools.
• Access to educational, informational and business support materials.
• Submission of applications to participate in business missions, international trade fairs, thematic workshops, information events and other project activities.

The services are provided in accordance with the project’s objectives, terms and conditions and may vary depending on their availability and the development stage of the Platform’s individual functionalities.

3. Registration and User Accounts

Access to certain services, digital tools and functionalities of the Platform may require the creation of a user account.

During registration, users are required to provide accurate, complete and up-to-date information reflecting their actual capacity and, where applicable, the details of the business they represent.

Users are responsible for safeguarding their login credentials and must take appropriate measures to prevent unauthorised access to their accounts.

If users become aware of or suspect unauthorised access to their accounts, they must promptly notify the Platform administrators.

Creating a user account does not automatically confer the right to participate in a specific activity or constitute approval of any application for participation.

4. Participation in Business Missions, Trade Fairs and Other Activities

Participation in business missions, international trade fairs, thematic workshops and other project activities is subject to the terms and conditions specified in the relevant Call for Applications or announcement.

For activities requiring an application, the participation requirements, eligibility and evaluation criteria, available places, deadlines and required supporting documents are specified in the relevant published documents.

Submitting an application does not automatically guarantee selection or participation in the activity concerned.

Where the de minimis State aid framework applies, participation is subject to the required checks and the submission of the necessary information, declarations and supporting documentation, in accordance with the applicable legal framework.

The Platform may support automated completeness checks, eligibility checks or the application of predefined criteria. Final evaluation and selection of participants are carried out in accordance with the terms of the relevant Call for Applications and ASDA’s applicable procedures.

Users or businesses submitting applications are responsible for the accuracy and completeness of the information and supporting documents provided.

5. Use of Digital Tools and Business Support Services

The Platform’s digital tools and business support services are provided for informational, assessment, skills development and business internationalisation purposes.

Self-assessment results, business analyses, proposed strategies, recommendations, market information and other outputs generated by the tools are intended for informational and support purposes.

Certain tools may use automated processing and artificial intelligence technologies to generate personalised information or business support recommendations.

Such information and results do not replace specialised professional, legal, tax, financial or investment advice.

Users should assess the information provided in light of their business’s specific needs and circumstances before making business decisions.

6. Business Matching and Business Networking

Business Matching and business networking services aim to facilitate the identification of potential partnerships, the development of business contacts and the exploration of opportunities in domestic and international markets.

Participation in these services is subject to the functionalities available on the Platform and the specific terms applicable to the relevant activities.

The provision of business networking services does not guarantee the conclusion of a commercial agreement, the establishment of a partnership or any particular business outcome.

Users and participating businesses are responsible for assessing potential partners and making their own business decisions.

7. User Obligations and Proper Use of the Platform

Visitors and users must use the Platform in accordance with applicable legislation, accepted standards of conduct and these Terms of Use.

Users must not use the Platform in any manner that may:

• Damage, disrupt or impair the operation of information systems.
• Interfere with other users’ access to or use of the Platform.
• Result in unauthorised access to data, services or user accounts.
• Infringe personal data protection rights, intellectual property rights or other third-party rights.
• Involve the submission of false, misleading or inaccurate information.
• Use the services for unlawful or unauthorised purposes.

Users must respect the confidential nature of business information and third-party data to which they may gain access through the Platform’s services.

8. Intellectual and Industrial Property Rights

The content of the Platform, including but not limited to texts, studies, reports, charts, interactive dashboards, images, applications, tools, logos and other materials, is protected by applicable Greek, European Union and international intellectual and industrial property legislation.

Rights to such content remain with their respective lawful owners.

Access to the Platform does not imply the transfer or granting of intellectual or industrial property rights to users.

Use of the content is permitted only in accordance with the purpose for which it is made available and with due respect for the rights of the respective owners.

Reproduction, modification, republication, commercial exploitation or distribution of content beyond permitted uses requires the appropriate authorisation from the lawful rights holder, unless otherwise provided by applicable legislation or the specific terms governing the content.

9. Links to Third-Party Websites

The Platform may contain links to third-party websites, information systems or services.

ASDA does not control the content, availability, security, privacy policies or terms of use of such websites and is not responsible for their operation to the extent permitted by applicable law.

The inclusion of a link does not necessarily imply endorsement, approval or acceptance of the content or services provided by the relevant third party.

10. Personal Data Protection

The processing of personal data through the Platform is governed by the General Data Protection Regulation (Regulation (EU) 2016/679), Greek Law 4624/2019 and other applicable legislation.

The Development Association of Western Athens (ASDA) acts as the Data Controller.

Further information regarding the collection and processing of personal data, processing purposes, legal bases, recipients and data subjects’ rights is provided in the Platform’s separate Privacy Policy.

11. Cookie Policy

The Platform uses cookies and similar technologies in accordance with applicable legislation.

Information regarding cookie categories, their purposes and the available options for managing cookie preferences is provided in the Platform’s separate Cookie Policy.

12. Availability and Limitation of Liability

ASDA and its cooperating entities make every reasonable effort to ensure the proper, secure and uninterrupted operation of the Platform, as well as the accuracy and timely updating of the content provided.

However, uninterrupted or error-free operation cannot be guaranteed, particularly in cases of maintenance, upgrades, technical issues or circumstances beyond reasonable control.

Information, analyses, assessments and recommendations provided through the Platform are intended for support purposes and do not constitute a guarantee of specific business or financial outcomes.

The above provisions do not limit any rights or liabilities that cannot lawfully be excluded under applicable legislation.

13. Breach of the Terms of Use

In the event of a breach of these Terms of Use, access to specific functionalities or to the Platform as a whole may be restricted, temporarily suspended or terminated where such action is considered necessary and proportionate to ensure the Platform’s lawful and secure operation or to protect third-party rights.

Such measures shall be implemented in accordance with applicable legislation and established procedures.

14. Amendments to the Terms of Use

ASDA may amend these Terms of Use, particularly in the event of changes to the Platform’s functionalities, the introduction of new services or amendments to the applicable legal framework.

The current version will be published on this page.

15. Governing Law

These Terms of Use are governed by Greek law and applicable European Union law.

16. Contact Information

For further information regarding the operation of the Platform and these Terms of Use, visitors and users may contact:

Development Association of Western Athens (ASDA)

37 Arkadias Street, Peristeri, Attica, Greece

Project contact email: extroversion@asda.gr

For matters relating to personal data protection, users may refer to the contact details of the Data Protection Officer (DPO), as provided in the Platform’s Privacy Policy.